Using EdgeSight for XenApp in a streamed (PVS) environment?
During a recent customer engagement, I made the mistake of installing the EdgeSight agent for XenApp on the Master Target Device (PVS golden image) without reading the details of the EdgeSight 5.2 Install Guide:
http://support.citrix.com/article/CTX122392.
Take a look at page 44 and read through the steps. If you don’t, the agent will not function correctly and the data reported to the EdgeSight server will be duplicated each time the server is rebooted. If you’ve already installed the agent, there are steps to correct the install.
Page 46:
If the agent is inadvertently started on the device, perform the following steps:
1. Stop the Citrix System Monitoring Agent service.
2. Uninstall the EdgeSight Agent.
3. Ensure that the HKLM\Software\Citrix\System Monitoring registry hive has been deleted.
4. Ensure that the data folder has been deleted. The default location is
%ALLUSERSPROFILE%\Application Data\Citrix\System Monitoring\Data.
5. Install the EdgeSight Agent again using the same settings as the original installation.
6. Set the startup type of the Citrix System Monitoring Agent service to manual.
Important Before rebooting the master target device, set the startup type of the Citrix System Monitoring Agent service to manual. Starting the agent service on the master target device may result in the generation of registry settings that apply only to the master target but are then pushed out to all targets.
